I.T. Support

Many of our customers are small businesses with no I.T. department of their own. Hadden Software provide them with an 'out-sourced' solution at a fraction of the cost of employing dedicated staff.

We can provide On Demand or Fully Managed Support Packages to suit your requirements.

We offer a Full On-Site Service where we manage and maintain your Server, Workstations, Firewalls and Antivirus keeping your whole Network running smoothly without you having to worry about software patches and updates.

Using secure VPN technology we are able to monitor your systems and connect to them remotely to diagnose and resolve problems. We can ensure Server Backups are running correctly and that anti-virus and other security software is up to date.

We also repair PCs and laptops and can assist with recovery of data in the case of disk failure. We can service and repair most laser printers, replacing worn parts where necessary.

We can help you to ensure your network is secure, especially important where wireless devices are in use.

When the time finally comes to upgrade IT hardware or software, we're here to help you make the right choices for your business.

We are currently supporting companies using:

  • Microsoft Windows Server
  • Microsoft Exchange Server
  • Microsoft SQL Server
  • Microsoft IIS Server
  • Back Up for Windows Server
  • Windows 8/7/Vista/XP
  • Peer/Peer Networking
  • Networked Printers and Faxes
  • Internet Routers and Firewalls
  • Anti-Virus, Anti-Spyware, Anti-Malware
  • Remote VPN Connections
  • Users working from home
  • Inter-office WAN connections